Support & guidance
Help Center
Quick answers for signing in, accessibility tools, and getting support on the eKharid portal.
Need assistance?
Helpline available 9:00 AM to 7:00 PM
Our support team can help with login issues, password reset guidance, farmer J-Form queries, mill registration links, and general portal navigation. Prefer WhatsApp for quicker updates during peak hours.
How do I sign in to eKharid?
Open the Login page, enter your department username and password,
complete the captcha, and click Sign in. Use A− / A+ in the header if you need larger text,
and switch Dark / Day mode for comfortable viewing.
I forgot my password. What should I do?
Use the Forgot password link on the login form if available for your role,
or contact the helpline with your registered username and office details so the support team
can guide you through the reset process.
Where can I check Farmer Details (J-Form)?
From the login page navigation, open Farmer Details (J-Form).
You can search farmer records as permitted for public / authorized use without signing into
internal modules.
How do I register a new rice mill?
Use Mill Registration → New mill registration from the login page menu.
Follow the on-screen steps and keep your license and contact documents ready before you begin.
When is the portal under maintenance?
A scheduled maintenance window runs every Sunday from 10:00 PM to 6:00 AM IST.
During this time some services may be unavailable. For urgent issues outside this window,
contact the helpline numbers listed above.
Is my data secure on this portal?
Login credentials are transmitted using encrypted channels. Please do not share your password,
and always sign out on shared devices. Read our
Website Policies and
Terms of Service for full details.